Privacy policy
Privacy Policy
Last updated: May 18, 2026
At RYOBI we respect your privacy. This policy explains what data we collect, how we use it, and what your rights are.
Data controller
RYOBI
21 Berkeley Road, London, N15 6HH, United Kingdom
Email: gallp.reparatur@tti-emea.com
Data we collect
- Contact data: name, email address, and phone number.
- Shipping data: delivery address.
- Order data: products purchased and purchase history.
- Browsing data: IP address, device type, and cookies.
Payment data is processed directly by secure payment platforms. We do not store your full card details.
How we use your data
- To process, ship, and track your orders.
- To answer your inquiries and provide customer support.
- To send you promotional communications, only if you have given us your consent.
- To improve our site and prevent fraud.
Who we share your data with
We only share your data with the providers necessary to operate the store, such as the store platform, payment processors, shipping companies, and analytics and advertising tools. We do not sell your personal data.
Cookies
We use cookies to make the site work properly, remember your preferences, and analyze how the site is used. You can manage or disable cookies in your browser settings.
Data retention
We keep your data only for as long as necessary to fulfill the purposes described or to comply with our legal obligations.
Your rights
You can request access to, correction, deletion, or portability of your data at any time, as well as object to its use or withdraw your consent. To exercise these rights, write to us at gallp.reparatur@tti-emea.com. You can also file a complaint with the data protection authority in your country.
Security
We apply security measures to protect your data against unauthorized access, loss, or misuse.
Changes to this policy
We may update this policy at any time. Changes will take effect once they are published on this site.